Piwik forums - Latest posts

Hello, I have exactly the same issue, the folder wp-content/plugins/matomo/app/plugins/CoreHome/javascripts/ is missing after install. Causing a 404 in the dashboard when it tried to reach the ma...

https://forum.matomo.org/t/dashboard-is-empty-cant-see-stats-fresh-install-with-wp-statistics-imported-to-matomo/59274#post_4

Hi - wondering if anyone has any ideas about this problem. I recently setup a new site in Matomo and tried to test it was all working, but couldn’t get it to accept any data. After much inv...

https://forum.matomo.org/t/matomo-not-tracking-any-firefox-users-on-any-devices-for-any-site/61234#post_1

Hallo Namensvetter ich habe mir gerade das Video auf chop.de angesehen, Kompliment, tolle Arbeit. Ich habe ein ähnliches Problem wie mein Vorredner, vielleicht hast du eine Idee. Google A...

https://forum.matomo.org/t/diskrepanz-zwischen-matomo-und-google-ads-zahlen/58915#post_3

Did you resolve the issue on the import? And if you did how?

https://forum.matomo.org/t/tracking-android-app-with-matomo-help-for-a-ga4-migrating-user/58907#post_3

Hello Matomo Community, I have multiple e-commerce sites built on Joomla with VirtueMart, and I am using Matomo’s e-commerce tracking. All aspects of the e-commerce tracking are working well,...

https://forum.matomo.org/t/abandoned-cart-tracking-showing-zero/61229#post_1

Hello everyone, I am trying to insert a Script/HTML with the Matomo Tag Manager on my website. It looks like this: I insert it with the trigger “DOM-Ready” (and also tried with “Pagevie...

https://forum.matomo.org/t/async-script-zapier-chatbot-widget-doesnt-work-tag-manager/61223#post_1

After updating the plugin, measurements are no longer performed on sites using reverse proxies.How should I adjust it?

https://forum.matomo.org/t/about-reverse-proxies/61221#post_1

Hello everyone, how would I go about setting up different environments for the same site? Right now, I develop my site locally, then deploy it to a staging environment and when everything is ...

https://forum.matomo.org/t/how-to-set-up-dev-staging-prod-environments/61217#post_1

Here is how you can find specific pages without creating segments. In the left menu, click Behavior > Pages. Scroll to the bottom of the page and click the cog icon and make the view Flat. Clic...

https://forum.matomo.org/t/find-specific-page-and-statistics/27597#post_10

Is it possible to put any further security on the /js/folder, I am using nginx. This allows the user to view plain text versions of the files in the directory. Matomo version: 5.1.2 MySQL vers...

https://forum.matomo.org/t/js-folder-predictable-forced-browsing/61214#post_1

Once an hour, this error is logged: Error in Matomo (tracker): Error query: Error query: SQLSTATE: General error: 1366 Incorrect integer value: ‘’ for column ‘secure_only’ at row 1 In ...

https://forum.matomo.org/t/incorrect-integer-value-secure-only/61212#post_1

Hi @Christian_E , As you correctly suspect, the pages listed under Goals are an (linear) attribution. The value shows which pages were accessed before the conversion. There is no direct repo...

https://forum.matomo.org/t/goal-conversion-page-url/61192#post_2

I’ve been using the API quite extensively and have noticed the that limitVisits parameter for the Live.getVisitorProfile method doesn’t do anything. Regardless of what limitVisits is set to t...

https://forum.matomo.org/t/live-getvisitorprofile-limitvisits-bug/61209#post_1

Ich habe es gelöst bekommen. Es lag an der falschen Zuweisung von drei Website-IDs, die auf dem Server getrackt werden.

https://forum.matomo.org/t/cookie-matomo-sessid-wird-abgelehnt/61191#post_2

Hi, same here. Campaign, and Keyword has been extracted and will be shown separately (red $words). But the entryurl is always with the parameter “?gad_source=1”. Any ideas to prevent this? I...

https://forum.matomo.org/t/why-are-utm-parameters-removed-and-gad-source-1-added-instead/56319#post_6

I would like to find out from which page url a user has converted for a goal. Currently I don’t see any clear values for this in the report (numbers like 0.25) and URLs on which you can’t con...

https://forum.matomo.org/t/goal-conversion-page-url/61192#post_1

Hallo im Forum, die Browser-Konsole sagt: “Das Cookie “MATOMO_SESSID” wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein “SameSite” auf “Lax” ...

https://forum.matomo.org/t/cookie-matomo-sessid-wird-abgelehnt/61191#post_1

I am trying to install a new plugin but whenever I go to the pluginsmatomoorg through my matomo it times out Error I am getting: " curl_exec: Connection timed out after 60000 milliseconds. Hos...

https://forum.matomo.org/t/matomo-plugins-timeout/61189#post_1

@soardiac Thank you again. The problem is that there are no timeouts. The errors occur instantly, but sporadically, i.e. not with every request, but at the same time also with the same requests...

https://forum.matomo.org/t/the-unserialization-has-failed-during-archive-job/59050#post_9

Hi, there was a server related issue initially that prevented access to the Matomo cloud dashboard for a few hours. This issue was quickly resolved by our team. If you are still having any troubl...

https://forum.matomo.org/t/matomo-cloud-service-is-down/61030#post_5

Leider gibt es die Anzahl “Hits” nicht als eigene Kennzahl. Von Matomo wird hier vorgeschlagen das Custom Report Plugin zu benutzen. Analytics Platform - Matomo WHAT IS A HIT? - GENERAL -...

https://forum.matomo.org/t/wie-kann-ich-die-hits-per-monat-je-webseite-abfragen/61166#post_2

same here. I am facing the same issue

https://forum.matomo.org/t/matomo-cloud-service-is-down/61030#post_4

The first thing I would try is run it manually a few times, starting by removing all of the options. And then trying options incrementally. For convenience you can SSH in and do this manually o...

https://forum.matomo.org/t/when-we-run-the-matomo-archiving-function-to-create-reports-through-a-cronjob-nothing-gets-updated/45208#post_2

Hi team, Could anyone please let me know how I can see the Page Overlay? This week I was able to see all Page Overlay and I had no problems, but today I receive this message: Error: ‘Overlay.ge...

https://forum.matomo.org/t/bug-page-overlay/61169#post_1

yes, the “Bad Gateway” means that ngnix (your webserver) is not getting a valid answer from an upstream server, most likely PHP, for whatever reason. ressources limitation or timeout settings...

https://forum.matomo.org/t/the-unserialization-has-failed-during-archive-job/59050#post_8

Hi, ich bin neu bei matomo und habe bzgl. des Themas schon im Forum und Netz gesucht, aber nicht wirklich was gefunden. In der API bin ich so schnell auch nicht findig geworden. Daher dieser Bei...

https://forum.matomo.org/t/wie-kann-ich-die-hits-per-monat-je-webseite-abfragen/61166#post_1

Thank you for your reply. The container is installed properly on my staging website, or at least, it’s sending data correctly to Matomo. The debugger window popup does not show on the stagi...

https://forum.matomo.org/t/how-to-use-debug-mode-in-staging-env-with-single-mtm-container/61156#post_3

Hi all, It seems I always need to publish my container in order to be able to test my changes (for example: disabling a tag or editing the tag’s content). This defeats the purpose of a debug/...

https://forum.matomo.org/t/need-to-publish-in-order-to-apply-changes-in-debug-mode/61164#post_1

Thanks for your reply @soardiac The same error also occurs if I omit the additional parameters. The size of the working memory is actually also ok here, as the failure is obviously the result ...

https://forum.matomo.org/t/the-unserialization-has-failed-during-archive-job/59050#post_7

just a guess: maybe max_execution_time=900 is too short. on our server archive process can take up to 40min, so I ended using max_execution_time=0 (no limit). Also, if you have 128G Ram, why not ...

https://forum.matomo.org/t/the-unserialization-has-failed-during-archive-job/59050#post_6

Lee: > but not working. what exactly is/isn’t working? you don’t provide much information, so all I can do is guess: Maybe the most likely issue is that the container code isn’t prop...

https://forum.matomo.org/t/how-to-use-debug-mode-in-staging-env-with-single-mtm-container/61156#post_2

Hello, Being new to Matomo, I followed the FAQ and created a single container, linked to my “live” and “staging” website, to enable environment versioning. However, i’ve tried to ma...

https://forum.matomo.org/t/how-to-use-debug-mode-in-staging-env-with-single-mtm-container/61156#post_1

Hello. It did not work too. I eventually end up create myself all the required tables. Let’s hope now, during the plugin next updates this will go well. I was not able to find any other workaro...

https://forum.matomo.org/t/matomo-matomo-site-hsr/60850#post_6

Hello @Xor Sorry to hear that you’re having issue with media analytics plugin. Since this issue is related to premium features, can you please reached out to shop@matomo.org so we can have a c...

https://forum.matomo.org/t/media-analytics-and-multiple-videos-on-the-same-page/61014#post_2

Matthew: > The site in question is hosted in Microsoft Azure and is an intranet > site that is only visible to members of a private organization. Hi @MatthewHuntley ...

https://forum.matomo.org/t/matomo-analytics-wordpress-plugin-set-up-geolocation-provider/58747#post_6

Hi Irene @irina_hbg , Thank you very much. I understand what you are doing and I have checked this myself and cannot see any differences between the UI and API. What I have sometimes encounte...

https://forum.matomo.org/t/ui-and-api-have-different-results-for-the-same-segment-of-data/61046#post_7

Regarding the idea that most probably data in the UI are shown wrong for that specific segment, and the API shows us more realistic picture of the visits(not pageviews) Here is the plot from mo...

https://forum.matomo.org/t/ui-and-api-have-different-results-for-the-same-segment-of-data/61046#post_6

Hi Udo, I am not sure what part of the UI should I post, here is the part showing the amount of visits, and the end of the corresponding API call, shown in UI, is (I have asked to show me the m...

https://forum.matomo.org/t/ui-and-api-have-different-results-for-the-same-segment-of-data/61046#post_5

This still seems to be a thing unfortunately. I deleted some old websites and not only logs, but some of the dashboard views like “Visits over time” and “Visits overview” are now broken w...

https://forum.matomo.org/t/prevent-an-unexpected-website-was-found-in-the-request-in-the-logs/40923#post_2

GoneTracking: > howdy everyone,  >  > I am new here and to Matomo. Well, not really… I HAVE been using > The Matomo Wordpress plugin, along with the CookieBot plug...

https://forum.matomo.org/t/matomo-cookibot-wordpress-plugins/60836#post_3

sounds like a caching issue. try to invalidate the CDN cache for the container file and see if that works. there could also be a proxy cache involved on your side. just to make sure, try using a...

https://forum.matomo.org/t/cant-push-new-versions/61067#post_2

Hello, Have you solved this problem? I’m in the same situation and if so how? Thank you

https://forum.matomo.org/t/a-tiny-little-problem-after-update/56419#post_2

Same here. This … php -d memory_limit=2048M -d max_execution_time=900 -d max_input_vars=5000 ./console core:archive --force-all-websites --url=https://domain … results in multi...

https://forum.matomo.org/t/the-unserialization-has-failed-during-archive-job/59050#post_5

Salve, sto cercando di tracciare come “visioni di pagina”, la navigazione che può avvenire tramite i TASTI BACK/FORWARD DEL BROWSER. Sto provando ad usare il trigger “CAMBIO CRONOLOGIA...

https://forum.matomo.org/t/tracciare-interazione-tasti-back-forward-del-browser/61131#post_1

Hi, Sorry to insist but my request is quite urgent as we have planned to send automatic reports from the 1st of November. How can I change the logo size and re-order the information displayed o...

https://forum.matomo.org/t/scheduled-reports-pdf-file-customization/61123#post_2

Hi @utrautma thanks for clearing it up. I was wondering if it was possible out of the box. Because this FAQ documentation kind of suggets it would. Analytics Platform - Matomo HOW TO SET UP ...

https://forum.matomo.org/t/matomo-conversion-report-export-url-into-google-ads/61121#post_3

dealing with the same issue now. did you find out a way to configure LoginLdap via config.ini.php file?

https://forum.matomo.org/t/configured-ldap-settings-in-loginldap-plugin-in-config-ini-php-however-matomo-ui-isnt-showing-it/56475#post_2

Can you please make sure your web server has the read access to the file? As we cannot reproduce the issue from our site, we have no solution at the moment.

https://forum.matomo.org/t/no-geolocation-plugin-works-for-me/61087#post_17

OK, RISOLTO! Ho fatto il tracciamento su Matomo da un JAVASCRIPT ESTERNO: /* Traccia rotazione dello schermo su Motomo */    function trackScreenOrientation() {         v...

https://forum.matomo.org/t/risolto-trigger-evento-alla-rotazione-dello-schermo-mobile/61125#post_2

Salve a tutti, stavo cercando un modo per far scattare un evento “ALLA ROTAZIONE DELLO SCHERMO” (su mobile naturalmente!). Noto però che non esiste un trigger specifico; ipotizzo quindi c...

https://forum.matomo.org/t/risolto-trigger-evento-alla-rotazione-dello-schermo-mobile/61125#post_1