Linchi Kwok - A Hospitality Professional

Last week, we discussed how more companies used AI to screen resumes and analyze job candidates’ performance in the initial interviews. We called for companies’ attention to the potentia...

https://www.linchikwok.net/2024/10/how-to-convince-ai-that-you-are-best.html

Using computer programs to screen job candidates’ resumes is not a new HR practice among big corporates. AI accelerates the automation process for all companies in the selection process. Mo...

https://www.linchikwok.net/2024/09/be-aware-of-ai-biases-in-hiring.html

As our world has evolved, so has companies' hiring process across the workforce. Advancements in technology, including artificial intelligence or AI, have changed how employers review applicat...

https://www.linchikwok.net/2024/07/the-impact-of-advanced-technology-on.html

I rented a pure electronic vehicle (PEV) or battery electric vehicle (BEV) for a road trip to Palm Springs in January. That was the first time I took a trip with an EV, and I discovered that a PE...

https://www.linchikwok.net/2024/07/since-when-have-ev-chargers-become.html

The gross profit margin for a cup of coffee or tea can reach 95% or more for restaurants. Who doesn’t want to sell more drinks? Let’s check out the latest coffee and tea trends to ensure ...

https://www.linchikwok.net/2023/11/coffee-or-tea-what-is-trending-now.html

A new wave of industrial revolution is here --- AI (artificial intelligence) will change everything we do. Undoubtedly, AI can improve restaurant operations.    Menu Engineering and Qual...

https://www.linchikwok.net/2023/11/in-what-ways-will-ai-affect-restaurant.html

Skift Research releases the State of Travel 2023  report. It shows the current state of the industry and points out the key consumer trends, among others. Drawing from those insights, we can...

https://www.linchikwok.net/2023/09/what-opportunities-do-you-see-for.html

Restaurant curbside pickup evolved from the old-fashioned takeout service and has gained momentum since COVID. Restaurateurs embrace the concept, and consumers want it. Curbside pickup will r...

https://www.linchikwok.net/2023/08/besides-helping-environment-what-other.html

In the old times, Americans typically tip 15 – 20% of the pre-tax bill in sit-down restaurants with wait staff. For hotel room service, tipping 10% is expected if gratuity is already included; ...

https://www.linchikwok.net/2023/06/are-americans-on-tipping-point-of.html

Last Thursday, we shared a few resume-writing tips to pass AI screening and the 6-second test. Today, we will visit tips on how to build an appealing LinkedIn profile.  Based on the resear...

https://www.linchikwok.net/2023/05/why-arent-you-getting-call-for-job_01985220552.html

The unemployment rate is low. Our industry still faces an ongoing labor shortage challenge. Many restaurants and hotels struggle to fill vacant positions.   Then, will restaurants and hot...

https://www.linchikwok.net/2023/05/why-arent-you-getting-call-for-job.html

 "Traveling thousands of miles is better than reading thousands of books." --- a Chinese proverb While many of the world’s renowned hospitality and culinary schools are located right h...

https://www.linchikwok.net/2023/04/covid-has-pushed-great-reset-to-our_02094677167.html

When COVID hit, who would expect that our industry must deal with the toughest labor shortage ever in just a few months? By far, we have seen older staff want an early retirement; younger o...

https://www.linchikwok.net/2023/04/covid-has-pushed-great-reset-to-our.html

Forget about the old days of “people serving people.” More restaurants and hotels are now using robotic cooks, delivery robots, self-serving kiosks, Chatbots, and other AI-empowered machi...

https://www.linchikwok.net/2023/03/are-robots-stealing-jobs.html

The U.S. Department of The Treasury spent trillions of dollars during COVID to help people and businesses in need. Without those emergency funds from the government, many hospitality business...

https://www.linchikwok.net/2023/03/does-government-involvement-in-business.html

The positive effects of employees’ trust in their supervisors have been widely documented, such as job engagement, performance, and organizational citizenship behaviors. Given supervisors�...

https://www.linchikwok.net/2023/03/does-trust-encourage-or-discourage.html

As many of us have left the pandemic behind in 2022 and begun traveling again, airlines started  It may seem that everything is finally moving into a brighter future in 2023, but the truth...

https://www.linchikwok.net/2023/02/vision-2023-big-changes-are-coming.html

While inflation is finally cooling a little bit, nothing seems to stop the soaring food prices. Prices of margarine and butter in December 2022 increased 44% and 31%, respectively, from a yea...

https://www.linchikwok.net/2023/01/food-banks-need-our-support-to-combat.html

  Are you feeling hopeful for the new year?   As many of us have left the pandemic behind in 2022 and begun traveling again, airlines have begun seeing profits. Some tourist destinatio...

https://www.linchikwok.net/2023/01/2023-outlook-for-foodservice-industry.html

People tend to forget. As the world is finally moving out of the pandemic, will people quickly forget their experience in the last three years? Surely, we will leave the masks and social dis...

https://www.linchikwok.net/2023/01/what-permanent-changes-can-we-expect-as.html

The U.S. just added 263,000 jobs in November, leaving an unchanged unemployment rate of 3.7% (Bartash, 2022 ). The combined effects of a tight labor market and high inflation have resulted in...

https://www.linchikwok.net/2023/01/elevated-wages-have-pushed-restaurants.html

It is time to say goodbye to 2022, a year of healing and recovery from the pandemic. A few of our hospitality students weighed their perspectives on the industry’s 2023 outlook.    The stu...

https://www.linchikwok.net/2023/01/hospitality-students-expect-positive.html

Bells are ringing, and the New Year is around the corner. Have you made plans for the holiday already?    I got a chance to check on four hospitality students at Cal Poly Pomona lately about...

https://www.linchikwok.net/2022/12/hospitality-students-made-plans-for.html

The hotel and restaurant industries have experienced a recession in the past two years and encountered difficulties. Nowadays, the hotel and restaurant industry has been recovering. Meanwhile...

https://www.linchikwok.net/2022/12/facing-challenge-of-labor-shortage-in.html

Technology has now become part of an employee’s daily work and a new way of life. This transformation creates an all-in workforce approach, with engaged employees that make up a more divers...

https://www.linchikwok.net/2022/12/going-digital-human-resource-management.html