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- Feed Preview Merchant Innovation Archives | PYMNTS.com
New Research: Card-Linked Offers Reaching Top Earners and Gen Z
The end of 2023 provided little reprieve from rising prices, even as the impending holidays encouraged consumers to manage spending. The need to save made card-linked offers especially attractive...
Citi Ventures’ Zec: ReCommerce Helps Luxury Brands See Second-Life Revenues
Etsy, eBay and Craigslist marked the “first generation” of ReCommerce sites — where anybody could sell just about anything to anyone. Etsy, Poshmark and Depop took the concept a bit furth...
Cash Use Down 23% in Mexico, Cards Fill the Gap
Shoppers in Mexico strongly prefer shopping in-store to shopping online. Seventy-one percent of local shoppers reported making their most recent retail purchase in a brick-and-mortar store — fa...
https://www.pymnts.com/news/merchant-innovation/2023/cash-use-down-23-in-mexico-cards-fill-the-gap/
Women and Millennials Lead UK’s Digital Shopping Transformation
Digital features are crucial to winning over the United Kingdom’s tech-savvy shoppers — and merchants know it. We find that U.K. merchants go out of their way to provide customers with variou...
Banks and FinTechs Say Receipt Data Powers More Personalized Rewards
Financial institutions (FIs), FinTechs and merchants have set their sights on integrating item-level receipt data into their operations in the next three years. By doing so, FIs aim to increase c...
Virtual Bagel Brand Offers Consumers ‘Inexpensive Luxury’ amid Inflation
As consumers reevaluate their spending, direct-to-consumer (D2C) food brands have had luck selling affordable indulgences. For example, PopupBagels, a virtual brand launched during the pandemic ...
Pure-Play Auto Retailers Leverage Immersive VR Car-Buying Experiences to Attract Buyers
Considering that the Egyptian pound has lost nearly a quarter of its value against the greenback since the beginning of 2022, while the country’s car market is suffering from the same inflation...
GlassesUSA Aims for D2C Disruption Through Customer Clarity
In the highly competitive online eyeglasses sector, the ability to predict the experiences consumers want can make all the difference. Whether that comes from surfacing the right products with ...
Grab Focuses on Efficiency and Profitability by 2024
With a focus on sustainable growth, Southeast Asian technology group Grab is revving up efficiency across its processes as it targets profitability by 2024. The Nasdaq-listed firm valued at about...
Proactive Dispute Policies Put Merchants, Consumers on Same Page
Transaction disputes, by their very nature, are reactive problems for merchants. They don’t exist until a cardholder is dissatisfied or confused about a transaction, setting off a chain reactio...